Hi everyone!
We have aquired a PiKVM V4 mini 4.3 r. 250416 and have trouble to get the USB Keyboard/Mouse connection to work with a HP ProDesk 600 G3 (Intel 200 Series/Z370 USB 3.0 xHCI Controller). Both the mouse and the keyboard icons are shown in yellow and the device does not respond to keyboard input.
The screen connection works fine with the ProDesk 600 and the USB connection works well with other devices.
We tried enabling UEFI legacy mode, with no success.
Are there further options we could try to get the PiKVM USB connection to work in this scenario?
Hi @Joachim_Winter ,
Have you tried “simplifying” the USB device the PiKVM presents to that system to see if it just rejects the keyboard/mouse/MSD/audio device?
Are you using a USB-A to USB-C cable between the system and the PiKVM’s OTG port? USB-C to USB-C doesn’t work well if at all in many cases.
Ethan
Hi Ethan,
“simplifying” the USB Device with
kvmd-otgconf -d mass_storage.usb0 hid.usb2 hid.usb1
disabling mass storage and mouse, worked!
The keyboard became “green” and is usable now, thank you!
Usually as long as it is “pure HID” and doesn’t have the MSD or audio it will be recognized by the poorly written BIOS/EFI implementations that freak out about the device being so many different things.
Sometimes you can toggle the “Legacy USB” setting in the BIOS and get it to recognize the devices more appropriately as well, but some BIOS implementations just aren’t great and K.I.S.S. applies.