Screen works, but no keyboard and no mouse

Hi,

I’m trying to connect my laptop to my home computer via PiKVM V4+. I’ve hooked up power and network to the PiKVM, and connected video and USB from PiKVM (In and OTG respectively) to the laptop (HDMI and USB). I can see the laptop screen on my computer, but keyboard and mouse don’t seem to be working and their icons in PiKVM window are yellow.

What do I do now?

Hi! Make sure that your laptop (security software) didn’t block USB devices and laptop OS see USB devices according to it functions.

Try different HOST system to be sure if PiKVM work correctly.

What do you mean by HOST? Is that the computer in front of me, or the one I’m trying to control remotely?

I believe he is referring to the target HOST. If you are connecting to a work laptop they often employ software that blocks mass storage devices (and because the PiKVM presents a composite device that is keyboard/mouse/mass storage, the default configuration may get blocked). You should read the Identifying PiKVM on the target host - PiKVM Handbook page and try disabling the mass storage temporarily via the kvmd-otgconf utility in the web terminal and then unplug/replug the PiKVM from the target to see if it is recognized. USB configuration - PiKVM Handbook

Thank you all for your help. The problem turned out to be very simple – a bad USB cable. I tried it to connect my phone to the computer, and they don’t see each other either. I’ve got a new cable today, and everything works fine.

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